11244NAT Course in Mental Health Support for First Responders
Mental health is a critical yet often overlooked aspect of first responder well-being. With the intense pressures and traumatic events that first responders face regularly, psychological support isn’t just beneficial; it’s necessary. The 11244NAT Course in Mental Health Support for First Responders is specifically tailored to address these unique challenges, equipping them with the tools to manage their mental health effectively.
First responders—such as first aiders, paramedics, firefighters, and police officers—are exposed to high-stress situations that can lead to various mental health issues, including Post-Traumatic Stress Disorder (PTSD), anxiety, and depression. Studies show that first responders have higher rates of these disorders compared to the general population. Recognising these challenges is the first step toward finding effective solutions.
This course is designed specifically for first aid – first responders. It covers a range of topics, from understanding the signs and symptoms of mental health disorders to effectively intervening in a crisis. The course aims to empower first responders with knowledge and practical skills that can be applied on the job and personal life.
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This course has a ‘first responder’ focus and is suitable for people who want to understand mental health challenges and learn how to offer support. A first responder is associated with professional individuals with specialist emergency training. However, the first responder is often a bystander (someone like you and me), who provides the very first few minutes of support on an emergency scene.
This Nationally recognised course is uniquely tailored to provide comprehensive education on mental health, fostering resilience and offering practical strategies for managing the mental health impacts of crisis response. You will learn to recognise signs and symptoms of mental health concerns and respond effectively, providing crucial support until professional help is available.
What makes this course different to other mental health courses?
Our nationally recognised training is also a concise and efficient short course that offers practical solutions for individuals seeking to understand the basics of, or enhance their mental health support skills. Its streamlined format saves you valuable time, to gain essential knowledge and skills without a significant time commitment.
What you can expect to learn from the course
- Understand basic mental health concepts and relevant terms
- Identify signs that someone may be struggling with their mental health
- Recognise what may trigger mental health issues and immediate threats
- Create clear professional boundaries
- Use a range of techniques to calm down tense situations
- Know where to find help and refer people to the right professionals
- Report incidents while keeping information private and confidential
- Participate in post incident debrief
Who Is This Course Designed For?
While this course is suitable for anyone seeking to understand mental health challenges and provide support, it is particularly beneficial for individuals in the following roles:
- Anyone who has, or is considering undertaking a CPR or first aid course
- Individuals doing any form of community support (paid or volunteer)
- Workplace first aiders
- Individuals who are working as first responders in a professional, or volunteer role
- Teachers and educators
Group and Workplace training is also available
6 Workplace Benefits for Completing our Course
1. Compliance and Risk Management
Ensures adherence to legal and ethical standards
Reduce risk of legal issues related to duty of care and confidentiality breaches
2. Enhances Workplace Safety and Support
Equip staff to provide immediate and appropriate mental health support
Improve safety by addressing immediate threats and concerns effectively
3. Improved Employee Wellbeing
Early identification of mental health concerns
Provision of timely support and referrals to maintain employee health
Increase confidence and skills with nationally recognised qualification
4. Resilient and Supportive Work Culture
Foster resilience and peer support among employees
Implement trauma-informed care practices to support affected staff
5. Reduce Stigma and Increased Support
Encourage a culture that understands and reduces the stigma around mental health
Make it easier for employees to seek and receive mental health support
6. Sustainable Health Strategies
Promote long-term health and mental wellbeing
Implement strategies that support ongoing employee wellness and productivity
Unit Being Delivered
The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd RTO 90909.
- 11244NAT – Course in Mental Health Support for First Responders
- NAT11244001 – Develop knowledge of mental health support for first responders
- NAT11244002 – Provide mental health support to first responders
To view full unit details please visit www.training.gov.au
Important information prior to enrolment
+ Course Delivery
This course can be delivered/assessed in the workplace or at facility organised by the training provider.
+ Entry Requirements
An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health.
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.
+ Course Duration
Online with Face to Face Delivery 90 minutes
+ Assessment Requirements
Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the Assessment Activities section.
+ Certificate Renewal Requirements
This certificate does not require renewal
+ Learners Rights, Responsibilities and Support, including Complaints
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website www.allenstraining.com.au for all details relating to rights and responsibilities including complaints and appeals.
What happens at the course?
+ Assessment Activities
Performance task demonstrations
• Case Study: Demonstrate an understanding of mental health
• Scenario 1 – Provide Support for a mental health concern
• Scenario 2 – Provide Support for a mental healh crisis
Theory assessment: Assessment consists of multiple choice and short answer questions. The student must complete all assessment questions.